Microsoft System Center

Smart Automation and Flexible Management for Your IT Infrastructure 

With Microsoft System Center solutions, you can manage systems, secure your infrastructure, and automate IT operations from a single, centralized platform — with maximum efficiency and speed. 

Our Clients

We are proud to be trusted by many leading organizations across the Kingdom, reflecting our strong technical capabilities and deep local expertise. 

Device Management with SCCM

A comprehensive solution that gives you full control over enterprise devices, supported by continuous automation and strong security compliance. 

Remote Device Control

Manage systems, deploy applications, and roll out operating system updates from anywhere.

Patch and Update Management

Seamless integration with WSUS to automatically monitor and download required updates.

Automated Scheduled Updates

Schedule software updates to run regularly without manual intervention.

Security Compliance

Enforce antimalware policies and firewall configurations in line with the highest security standards.

Virtual Machine Management with VMM

Create, manage, and scale your virtual environments with ease and speed. 

Fast PhysicaltoVirtual Conversion

Migrate physical machines without downtime or service disruption.

Rapid Virtual Server Provisioning

Deploy new virtual servers efficiently whenever needed.

Simple Interface with PowerShell

Automate operations without complex scripting.

Centralized Virtual Asset Library

Store and manage virtual files in an organized and efficient way.

System Center Service Manager

A complete solution for request automation, incident management, and selfservice IT support. 

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  • Integration with Operations Manager and Orchestrator 
    Automatically execute actions when system alerts or incidents occur. 
  • SelfService Portal 
    Integrated with SCCM and Active Directory to enable selfservice requests and reduce the workload on support teams. 
  • Advanced Analytical Reporting 
    Detailed reports that help evaluate IT performance and drive continuous improvement. 

Orchestrator

Higher Accuracy

Reducing manual intervention minimizes errors and improves execution quality.

Process Consistency

Ensures IT operations follow unified standards across all systems.

Simplified Complex Workflows

Connect multiple systems and tools through easytomanage visual runbooks.

Improved Operational Efficiency

Automate repetitive tasks to save time, reduce effort, and increase productivity.

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Why Choose Raqmeyat?

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End-to-End Technology Provider

From data hosting to ERP systems and custom applications

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Local Expertise for Over 22 Years

Deep market knowledge and a language you understand

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Bilingual Support Team

Technical support and customer service in Arabic and English

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Trusted by Government Entities

Successful national projects across multiple sectors

Success Stories

Real results achieved with our leading partners 

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Nazaha

• Service Level Agreement.
• Remote assistance.
• Quarterly system health check.
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MOC

• Odoo ERP System
• Huawei Cloud Hosting
• Website Management Services
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Ensan

• Local Huawei Cloud migration.
• Secured infrastructure with WAF & VPN.
• Reduced costs with 24/7 uptime.

Microsoft System Center is a suite of software solutions that facilitates the management of organizations’ servers, systems, and applications. It includes main five components which are System Center Configuration Manager (SCCM), Virtual Machine Manager(VMM), Service Manager (SCSM), Operations Manager (SCOM), Data Protection Manager (DPM), and Orchestrator.

Virtual Machines being created, managed, and controlled by Virtual Machine Manager
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Microsoft System Center

Virtual Machine Manager (VMM)

With Virtual Machine Manager, you can create, manage and control your virtual machines. It can also support other virtualization environments and platforms in your organization.
Why should you use Virtual Machine Manager in your business?
With the P2V conversion feature, you can quickly convert physical machines to virtual machines without any problems. You don’t even have to stop working on physical servers during the conversion process.
provide your IT infrastructure quickly with new servers needed for business requirements with a speedy creation of virtual machines.
There is no need to be a software developer to deal with Virtual Machine Manager, as it depends on Windows PowerShell that facilitates adding scripts and commands to automate operations.
Do you need to facilitate tracking deployment and performance of your large virtual environment? Virtual Machine Manager provides a centralized library to store virtual components in a well-structured format, so you can easily identify and reuse them, enhancing productivity and responding quickly to any problems.
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Microsoft System Center

Service Manager

Is an integrated platform that provides automation, service request fulfillment, and problem management.

Some of Service Manager Functions
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specific tasks automatically run when a specific incident is reported to solve any problem

You can integrate the Service Manager with the Operations Manager and Orchestrator to identify specific tasks to automatically run if a specific incident is reported by the Operations Manager

IT Reports and analytics being provided by Microsoft System Center Service Manager for consistent insights

Service Manager provides you with reports and analyses that help you have consistent insights into how the IT department functions.

Employees request services and get them done automatically

Integrated with SCCM and Active Directory, Service Manager allows you to use the self-service portal, so you can request services and get them automatically done, saving costs of help desk support and time-consuming.

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Microsoft System Center

Operations Manager (SCOM)

Operations Manager is Microsoft’s software solution that provides the IT environment, on-premises, and cloud-based systems, with one single solution to monitor infrastructure resources, workloads, and applications.

The monitoring Process is done via Management packs that define how to monitor a service through various parts such as
Track the state of different parts in a managed component

track performance and send alerts.

provides textual advice to help the IT department to fix the problem.
provides a centralized dashboard that visualizes the performance, availability, and health of the IT environment components.

The operations Manager also provides proactive monitoring to inform IT of any potential problems in the business applications, services, and their causes.

Infrastructure devices, workloads, and applications being monitored by Operations Manager (SCOM)
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Business data stored on the cloud or servers is backed up by Data Protection Manager (DPM)
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Microsoft System Center

Data Protection Manager (DPM)

Data is the most valuable factor for business continuity and growth, so you always need to keep your business data safe and recoverable.
As an enterprise backup and disaster recovery system, Data Protection Manager can back up your data and keep your business workloads and application always available.
What can Data Protection Manager Back up?
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Windows servers: Microsoft SQL, Microsoft Exchange, Microsoft SharePoint, and Microsoft Hyper V

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Window Desktops and Laptops

Where can you store backup data?
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On Disk: for short term storage

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On Azure: For both short term and long-term storage

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On Tape For long-term Storage

Orchestrator

Microsoft System Center Orchestrator is a workflow automation software. It enables you to automate processes, tying tasks and procedures together with graphical user interface runbooks and PowerShell native scripts.

How can this help you?

It helps your IT department focus more on bigger tasks and work that adds business value.
It decreases error-prone practices and improves operational efficiency.
IT Processes are automated by Microsoft System Center Orchestrator
Microsoft System Center

Configuration Manager (SCCM)

Microsoft System Center Configuration Manager (now renamed as Endpoint Configuration Manager) performs as a single tool and one place to manage your IT infrastructure saving time of checking each device individually and freeing up your IT solutions from manual tasks to focus on more important tasks.
How can Configuration Manager support you’re your Business?
Configuration Manager remotely controls devices to ensure their functionality

Configuration Manager helps the IT department remotely control devices, ensuring their functionality and deploying needed applications and operating systems

configuration manager checks for any needed updates

Integrated with Microsoft WSUS, SCCM checks for any needed updates to deploy patches to devices.

IT department schedules software updates

IT department can schedule software updates to automatically run on a periodic basis.

Configuration manager protects your data from security threats

SCCM enhances your business security compliance, managing anti-malware policies, and firewall settings.

Get our Consulting Services

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get in touch with our experts and reach the ideal solution

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